Every day, you deal with death. You’re experienced at knowing how to comfort, support and guide families, as they cope with the death of a loved one. For many of you, you can probably say that at this point in your career, it almost comes naturally to you. But for the majority of your community, [...]
There’s been a lot of talk surrounding funeral professionals starting to sell sympathy gifts and flowers on their funeral home website as part of their business strategy. Some of the chatter is positive. There are those who believe this is a no-brainer solution—simply an extension of the services they currently offer their families. Some of [...]
Your funeral home website should be your funeral firm’s most valuable business asset. But without the ability to drive revenues, your website is simply a cost center. What if I told you there was an easy, effortless way to turn your website traffic into dollars? With 84% of Internet users shopping online…eCommerce reveals a world [...]
An interesting discussion on our blog about drive-thru funerals got us thinking…Is it the formality of a funeral service that people are shying away from? Or are they simply looking for a more unique, personalized service? So, what better way to find out than to poll our social network of funeral professionals on Facebook? Here’s [...]
Families are shying away from traditional funeral services and searching for more unique and personal ways to memorialize their loved one. But what are you doing about it? There’s a lot of talk around “personalization” and whether or not it’s the answer for funeral homes looking to attract those less traditional families. Although I don’t [...]
In my last post, I outlined 4 opportunities your funeral home is missing out on, by not having The Sympathy Store on your website. Today, I’m going to dig a little deeper and explain to you exactly what eCommerce is and how it can revive your funeral home’s dying revenue stream. What is eCommerce? eCommerce [...]
Every week, I try to write blog posts that educate, inspire and provide solutions to some of the biggest challenges the funeral industry is facing today. Today is no different. Although I don’t always try to push products here, I really believe The Sympathy Store is a no-brainer for funeral homes looking to attract more [...]
At funeralOne, we’re constantly striving to provide you epic customer service and support. To further this goal, we’re excited to announce the launch of our new Customer Support Portal, which you can access at http://support.funeralone.com. Our new portal, which officially went live today, serves as a one-stop-shop for all your support needs. For website clients [...]
Every day, funeral homes are faced with having to adapt their traditional way of doing things to keep up with the evolving needs and expectations of their families. Today is no different. I’m here to tell you that traditional funeral guest books are now a thing of the past—and like many other funeral traditions that [...]
Up until now, I’ve talked mostly about the benefits of using video on your funeral home website to educate families and the community on the services you offer. But what about the benefits of using video to celebrate and honor the life of a loved one? By creating cinematic-quality memorial tribute videos for your families, [...]
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