6 Strategies to Keep Families Coming Back After the Funeral Service for Generations

What’s better than serving a family during their time of need? To us, that answer is simple: serving a family for a lifetime. That means retaining them over months, years and decades. But how can your funeral home continue to serve families for generations, especially in the age of choices, and low customer loyalty? Here […]

The Ultimate Funeral Aftercare Checklist For Supporting Families

As a funeral professional, you work hard to support your families through some of the most stressful and emotionally draining days of their lives. And while a beautiful funeral service will always help them to heal, mourn or even celebrate the life of a loved one, for most people, their grieving process can continue to […]

How to Grieve a Sudden Death [A Letter For Millennials]

This is a letter about grief from a millenial, to a millenial. Use this as a tool to help millennials in the journey of grief, or share it with them if they need it. We hope this is a useful resource for your client families, friends, family or anyone in between! ——- Dear millennial, I’m […]

8 Things You Should STOP Saying to Grieving Families (And What To Say Instead)

Gone are the days where client families automatically call up your funeral home to purchase a $8,000 casket because that’s the way they’ve always done it. Nope. The client families of today want guidance, support and options. They want to talk to you about how you can help them, and not in the same way […]

Suicide Prevention Month: How Funeral Directors Can Be A Vital Lifeline

As someone who has lost family and loved ones to suicide, I know just how shocking and gut-wrenching this kind of loss can be. Not only are you dealing with the unexpected death of someone who is near and dear to you, but you are also left grappling with an endless number of unanswered questions. […]

25 Quotes That Remind Us Why We’re In The Funeral Profession

In any job and in any profession, there are good days and there are bad days. Sometimes you wake up and jump out of bed, ready to tackle the exciting day ahead. Other days, the sound of your alarm clock has you wanting to pull the covers over your head and hit the fast-forward button. […]

3 Ways Your Funeral Home Can Sponsor Mother’s Day Remembrance

This upcoming Sunday is a special day for many people all across the world. It’s a chance to get together and celebrate some of the most important women out there… the women that helped shape us and make us — we’re talking, of course, about mothers. But unfortunately, for another large group of people around […]

Dr. Jason Troyer Shares Tips For Engaging Families & Community Partners

Last week, the funeralOne team was down in Nashville, Tennessee for the annual International Cemetery, Cremation and Funeral Association (ICCFA) conference! Not only is ICCFA one of our favorite events of the year because we get to meet with amazing funeral professionals from all over the world, but it also brings together some of the […]

Opening The Door To The Passed: Exclusive ICCFA Interview with Allison Gilbert

Last week, the funeralOne team was down in Nashville, Tennessee for the annual International Cemetery, Cremation and Funeral Association (ICCFA) conference! Not only is ICCFA one of our favorite events of the year because we get to meet with amazing funeral professionals from all over the world, but it also brings together some of the […]

15 Celebratory Poems & Readings To Use At Your Next Funeral

A 2014 survey by the Pew Research Center found that 22.8 percent of Americans consider themselves unaffiliated with a traditional faith, claiming to be either atheist, agnostic or “nothing in particular.” While the majority of living Americans declare a religious association or identity, there’s still a significant and growing portion who don’t participate in a […]