How To Turn Millennials Into The Best Funeral Home Employees Ever

Earlier this month, the funeralOne team was down in Nashville, Tennessee for the annual International Cemetery, Cremation and Funeral Association (ICCFA) conference! Not only is ICCFA one of our favorite events of the year because we get to meet with amazing funeral professionals from all over the world, but it also brings together some of […]

The Missing Puzzle Piece In Your Funeral Home’s Success

Have you ever noticed how today’s funeral profession has a striking similarity to jigsaw puzzles? No, we haven’t gone crazy. Just hear us out… When you are putting together a jigsaw puzzle, you’re focused on one thing and one thing only – that picture-perfect vision on the front of the box that you are working […]

10 Tasks That Will Make You A Better Funeral Pro In 10 Minutes Or Less

I don’t know about you, but I fell off the wagon on my New Year’s Resolutions about two weeks into 2017… and I’m sure I’m not the only one. For instance, maybe you downloaded one of our top nine tools that could help bring you funeral success in the New Year, and just never got […]

The Top 3 Mistakes Families Make When Planning A Funeral

Sometimes when you work in the service industry, you have to bite your tongue when helping customers. Not because the customer is problematic or irritating (although we’ve all certainly had those days), but because “the customer is always right” … even when they’re wrong. In the funeral profession, we see this happen all the time. […]

3 Pet Peeves Families Have About Funerals… And How Funeral Pros Can Fix Them

There’s no point in trying to rationalize it or sugar coat it… no one likes having to attend the funeral service of someone they know and love. Even as funerals get closer to becoming a one-of-a-kind celebration of life, at the end of the day, a funeral marks the end of a loved one’s life… […]

5 Funeral Articles You NEED To Share With Your Families

When it comes to funerals, there seems to be a veil between what families think of the funeral process and what actually happens behind the scenes. Everything from the way that families view funeral professionals (“they’re crooks who are just out to make a buck”) to the value that they feel funerals provide (“they’re a […]

Why Funeral Professionals Need To Stop Hating On Cremation

Despite its ever-growing popularity, cremation still hasn’t exactly found favor within the community of funeral professionals. It’s kind of like the new kid on the block… the one from a place we don’t recognize, who we haven’t quite figured out just yet. At least, that’s how the subject of cremation is often regarded by funeral […]

Are Funerals a “Rip Off?” 5 Myths Debunked

Sometimes I’m not sure what’s more dreadful… losing a loved one, or planning their funeral. Both experiences can feel equally overwhelming, especially when it comes to finances. I think part of this stress stems from the stigma surrounding funerals and their cost. Google “planning a funeral” and you’ll probably find articles scattered throughout your search […]

8 Trends for 2017 That Funeral Pros Can’t Afford To Ignore

There’s nothing like the start of a new year to give businesses a clean slate. Along with a budget reset, the turning of the calendar page signals a time to refresh everything else, including your marketing efforts and the services you offer. It’s hard to miss the ubiquitous list articles in virtually every industry, detailing […]

The 3 Biggest Threats To The Funeral Profession… EXPOSED

If you ask funeral professionals what the biggest threat is that’s facing their profession, 9 times out of 10 you will likely get cremation as your answer. In the last few years alone, funeral directors have seen cremation rise from a second-choice funeral service option to families’ most popular pick for end-of-life services… and that […]