5 Types of Inspiring Funerals That Are Making A Wave Of Change

Funeral service is changing, that’s for darn sure. There is a lot of talk about this on the interwebs, but a lot of that talk says that our profession is changing because our customer is changing. This is true. But what if we showed the world that the funeral profession is changing because we WANT […]

Have You Taken a Walk In Your Client Families’ Shoes Lately?

When’s the last time you took a walk in your client families’ shoes? This might sound like a silly question for some people. But taking on the perspective of your client families’ is one of the most important things you can do for your business… especially in a world where tradition and “the old way […]

8 Things You Should STOP Saying to Grieving Families (And What To Say Instead)

Gone are the days where client families automatically call up your funeral home to purchase a $8,000 casket because that’s the way they’ve always done it. Nope. The client families of today want guidance, support and options. They want to talk to you about how you can help them, and not in the same way […]

My WORST Experience At a Funeral Home (And What Funeral Directors Can Learn From It)

No one realizes how hard it is to plan a funeral. Especially when it’s  someone you saw just yesterday. Someone of your blood. Someone you truly love. The messiness of the loss alone was already enough to fill my entire body with stress, weighing me down like a ton of bricks. But little did I […]

These Questions Will Help You Design The Perfect Personalized Funerals

It’s no secret, it’s not always easy to get grieving family members or friends to talk about their loved ones. They are emotional. They are stressed. They just want to go home and hide under the covers pretending this hasn’t happened. Yet, by asking the right questions, you can discover more about a person’s hobbies, […]

Debunking 7 Myths About Funerals

Even though we’re in the funeral profession, I think we all can admit that not many people jump up and down excitedly at the thought of setting foot in a funeral home. In reality, what might seem like a somewhat strange profession is actually a deeply rewarding one, full of opportunities to make an important […]

The Most Important Things Families Compare When Shopping For Funeral Services

When shopping around for a service and comparing prices, consumers no longer enter a store as a first step. They go online. In fact, almost three-quarters (72%) of shoppers start their buying process on the internet, and 36% of people will spend at least a half hour on that digital research. But what is it […]

6 Extremely Unique Aspects of Your Personality that Make You an Amazing Funeral Director

Have you ever told someone what line of work you are in and received a response something like this “wow, it truly takes a special person to do that”?  I think that we can all agree that this has happened at least once or twice in our careers.  Have you ever walked away from this […]

9 Valentine’s Day DIYs That Honor The Ones We Love

For centuries, St. Valentine has been associated with love and romance. While he might not be the first person you think to partner with for a funeral home workshop or event, the many ideas people have to share their feelings on February 14th can also be adapted to help your families celebrate the life of […]

28 Productivity Tips To Get You Through The Month of February

After the excitement of January has worn off and it’s just another year, it can be difficult to keep up momentum. New Year’s Resolutions are all but abandoned, the fun of the holidays has expired and a lull tends to set in. All that combined with colder winter temperatures and the fact that it’s dark […]