How To Conquer The Elusive Funeral Professional Work / Life Balance

As funeral service professionals, we are called upon to offer the best of ourselves during the worst times by the families that we serve… but at what cost? Over the years, the number one complaint that I have heard from funeral service professionals can be paraphrased to encompass “I love what I do and I […]

The Beauty of Being A Forward-Thinking Funeral Pro

Dear funeral professionals, I can’t tell you my name, or where I’m from, or why I’m here, but I want to share with you a story that I think you’ll like. Perhaps it could even inspire you, too. It all began on a sunny summer Monday morning. I’m slowly strolling down the street and decide […]

Survey: Families Share Why They Choose Cremation Over Traditional Funerals

Cremation has always been the ugly duckling of the funeral profession… at least to funeral professionals. Sure, we offer the option to our families, and we happily walk them through any and all questions they may have about the process. But, at the same time, many of us still secretly curse under our breath every […]

The Business or The Service: The Chicken or The Egg of the Funeral Profession

So which was it? Did the egg produce the first chicken or did the chicken lay the first egg? Does the service create the opportunity for a funeral business or does the funeral business create the opportunity to serve? Stop and think for just a minute. Without the ministry, community outreach and the service to […]

7 Things Every Funeral Home Should Challenge

For the last century (or more), there has been a cloud of dogma hovering over the funeral home. No one bothered to challenge it until recently. And even then, the feedback has been mixed. In the funeral profession, it’s all about “the way things have always been done”. But what if you stepped outside of […]

2016: A New Year, A New Business Model For Your Funeral Home?

When you create a business model for your organization, you spend a great deal of time looking at your customers, your value, your products, your strategies, etc. But what happens when your customers – and their needs – are changing? You might first think to put a BandAid on it, and offer up some products […]

funeral home resolutions

6 Resolutions That Will Bring Your Funeral Home Success In 2016

A new year brings a new opportunity for innovation and improvement. As 2015 winds down and you look ahead to strategies and plans for 2016, ask yourself what resolutions and goals you hope to accomplish in your professional life next year. It can be easy to fall into a routine, sticking with the business strategies and practices that […]

NFDA Recap: Are Funeral Directors Poor Business People?

Funeral conventions are one of my favorite events in this profession… and it doesn’t get bigger or more exciting than the National Funeral Directors Association’s (NFDA) annual conference. It’s exciting and invigorating to walk around the trade show floor, seeing the latest and greatest funeral releases of the year. But my favorite part of the […]

7 Tips For Encouraging Families To Pre-Plan Their Funeral

For funeral directors, there is perhaps no sentence sweeter or easier on the ears than, “I’m here to pre-plan my funeral.” (Ahh, just say it to yourself a couple times… brings a smile to your face, doesn’t it?) Why exactly do funeral professionals prefer pre-planning? Mostly because it gives them a chance to really connect […]

Here’s What Happens When You Try To Plan Your Funeral At Age 25

Planning your own funeral is easier said than done. Heck, even thinking about it is hard to force yourself to do. But after conquering my fear of death throughout the last three years as a blogger in the funeral service industry, I decided it was time to put some thought into my own funeral. After […]