15 Questions Every Funeral Director Should Ask When You’re Overwhelmed

I have lived a long life and had many troubles, most of which never happened. —Mark Twain Ahhhhh, the feeling of overwhelm. A feeling I imagine you’ve felt before if you’re a funeral professional. If it’s here, allow it to take its shoes off. Welcome it in. Maybe you’re used to this feeling, or maybe […]

7 Easy Ways to Reignite Your Passion as a Funeral Director

I recently read a statistic that more than half of Americans feel disengaged in their jobs! This made me sad for that half of our population, and I wondered if it’s the same in the funeral profession. I know long hours and very little work life balance can be tough on the psyche, and can […]

8 Things You Should STOP Saying to Grieving Families (And What To Say Instead)

Gone are the days where client families automatically call up your funeral home to purchase a $8,000 casket because that’s the way they’ve always done it. Nope. The client families of today want guidance, support and options. They want to talk to you about how you can help them, and not in the same way […]

My WORST Experience At a Funeral Home (And What Funeral Directors Can Learn From It)

No one realizes how hard it is to plan a funeral. Especially when it’s  someone you saw just yesterday. Someone of your blood. Someone you truly love. The messiness of the loss alone was already enough to fill my entire body with stress, weighing me down like a ton of bricks. But little did I […]

6 Extremely Unique Aspects of Your Personality that Make You an Amazing Funeral Director

Have you ever told someone what line of work you are in and received a response something like this “wow, it truly takes a special person to do that”?  I think that we can all agree that this has happened at least once or twice in our careers.  Have you ever walked away from this […]

The REAL Value of Funerals That We Fail To Communicate

Humans have an inherent desire to celebrate a life lived and share their loved one’s story with one another. Yet, the “no service” mentality is taking hold in funeral planning. By abandoning the ritual and tradition of family and friends gathering to share memories and help each other grieve, they are ignoring the real value […]

What The World Would Be Like If Funeral Pros Didn’t Exist

For the last couple of years, the way that people look at and host events has completely turned on its head. Not too long ago, when it came to throwing a birthday party or planning a wedding, people were all about doing it bigger and better than anyone else. Who can I contact to help […]

The Top 3 Mistakes Families Make When Planning A Funeral

Sometimes when you work in the service industry, you have to bite your tongue when helping customers. Not because the customer is problematic or irritating (although we’ve all certainly had those days), but because “the customer is always right” … even when they’re wrong. In the funeral profession, we see this happen all the time. […]

3 Pet Peeves Families Have About Funerals… And How Funeral Pros Can Fix Them

There’s no point in trying to rationalize it or sugar coat it… no one likes having to attend the funeral service of someone they know and love. Even as funerals get closer to becoming a one-of-a-kind celebration of life, at the end of the day, a funeral marks the end of a loved one’s life… […]

Why Funeral Professionals Need To Stop Hating On Cremation

Despite its ever-growing popularity, cremation still hasn’t exactly found favor within the community of funeral professionals. It’s kind of like the new kid on the block… the one from a place we don’t recognize, who we haven’t quite figured out just yet. At least, that’s how the subject of cremation is often regarded by funeral […]