How To Be The Most Unpopular Funeral Director On The Block

Most people have it all wrong when it comes to what they think of funeral directors. Trust me, after 16 years in the funeral profession, we’ve pretty much heard it all… from the mundane (funeral directors are dark, gloomy, creepy) to the outrageous (they’re vampires that sleep in coffins and only come out at night). […]

4 Ways Ignoring Your Funeral Home Facebook Page Makes You A Rookie

I know what you’re thinking… “Another article on why Facebook is important? That’s old news.” And I don’t blame you. After all, this popular social media website has been around for 13 years now, and it seems as though everyone and their dog now has a Facebook page. But the truth of the matter is, […]

3 Things Wikipedia Can’t Teach You About Funerals

I don’t know about you, but Wikipedia tends to be my go-to resource for just about anything. Want to learn the true story behind your favorite movie? Go to Wikipedia. Want to learn the common meaning behind the beautiful flowers that you buy? Wikipedia. Want to read about all of the unexplained disappearances to ever […]

How To Turn Millennials Into The Best Funeral Home Employees Ever

Earlier this month, the funeralOne team was down in Nashville, Tennessee for the annual International Cemetery, Cremation and Funeral Association (ICCFA) conference! Not only is ICCFA one of our favorite events of the year because we get to meet with amazing funeral professionals from all over the world, but it also brings together some of […]

The Missing Puzzle Piece In Your Funeral Home’s Success

Have you ever noticed how today’s funeral profession has a striking similarity to jigsaw puzzles? No, we haven’t gone crazy. Just hear us out… When you are putting together a jigsaw puzzle, you’re focused on one thing and one thing only – that picture-perfect vision on the front of the box that you are working […]

10 Tasks That Will Make You A Better Funeral Pro In 10 Minutes Or Less

I don’t know about you, but I fell off the wagon on my New Year’s Resolutions about two weeks into 2017… and I’m sure I’m not the only one. For instance, maybe you downloaded one of our top nine tools that could help bring you funeral success in the New Year, and just never got […]

The Top 3 Mistakes Families Make When Planning A Funeral

Sometimes when you work in the service industry, you have to bite your tongue when helping customers. Not because the customer is problematic or irritating (although we’ve all certainly had those days), but because “the customer is always right” … even when they’re wrong. In the funeral profession, we see this happen all the time. […]

3 Pet Peeves Families Have About Funerals… And How Funeral Pros Can Fix Them

There’s no point in trying to rationalize it or sugar coat it… no one likes having to attend the funeral service of someone they know and love. Even as funerals get closer to becoming a one-of-a-kind celebration of life, at the end of the day, a funeral marks the end of a loved one’s life… […]

5 Funeral Articles You NEED To Share With Your Families

When it comes to funerals, there seems to be a veil between what families think of the funeral process and what actually happens behind the scenes. Everything from the way that families view funeral professionals (“they’re crooks who are just out to make a buck”) to the value that they feel funerals provide (“they’re a […]

Why Funeral Professionals Need To Stop Hating On Cremation

Despite its ever-growing popularity, cremation still hasn’t exactly found favor within the community of funeral professionals. It’s kind of like the new kid on the block… the one from a place we don’t recognize, who we haven’t quite figured out just yet. At least, that’s how the subject of cremation is often regarded by funeral […]