How 3 Top Funeral Professionals Are Stealing From The Hotel Industry

When you think about it, the funeral profession and the hotel industry have quite a bit in common. Both are full of professionals who’ve dedicated their lives to delivering unforgettable experiences to the customers they serve. Both typically only have one event or one interaction with customers to make a lasting impression. And both have […]

Live from ICCFA 2017: Shaping the Future of Funerals, One Relationship At A Time

This week, the funeralOne team is down in Nashville, Tennessee for the annual International Cemetery, Cremation and Funeral Association (ICCFA) conference! Not only is ICCFA one of our favorite events of the year because we get to meet with amazing funeral professionals from all over the world, but it also brings together some of the […]

Guest Post: When Will The Funeral Profession Go The Way Of Uber and Airbnb?

“In this world, nothing can be said to be certain, except death and taxes.” – Benjamin Franklin Well, Ben, I am uncertain about that these days! While death and taxes are here to stay, how we deal with those two certainties certainly has changed. No longer does it seem strange or uncomfortable to ditch the […]

How 7 Funeral Pros Are Changing What Families Think About Death

Death is not a one-size-fits-all topic… especially when it comes to today’s families. While funeral professionals of the past may have been able to rely on the idea that a funeral was a “necessary tradition,” today’s families simply don’t share those same feelings. In fact, because most generations that are taking over the funeral planning […]

Why Death and Dying Guides Are The Next Big Thing (And Why You Should Care)

It’s gotten to the point where explaining that the funeral industry is changing has become unnecessary… Just look at everything that’s going on; the advent of social media, the rising popularity of cremation, green burials, and so on. Another thing we’re seeing shift? The way that families respond to death. According to Don Morris, M.Ed, […]

Why The Next 10 Years Of Funerals Will Blow Away The Last 10

The funeral profession has gone through a lot of changes over the last 10 years. Between the rising trend of cremation, the importance of online funeral products like websites and social media pages, and even the shift in the needs of today’s families, it’s hard to believe that the next 10 years could shake up […]

9 Funeral Directors Share What They Wish They Knew Before Entering The Profession

Unless you grew up in the family business of funerals, you probably didn’t hear a whole lot about the funeral profession while growing up. Death is just something that people don’t talk about… whether it’s because they find it creepy, they feel uncomfortable about “the unknown” that accompanies death, or maybe because they were never […]

How Funerals Professionals Can Go From The Underdog To The Hero

Recently I’ve read several articles, seen countless videos and overheard numerous conversations questioning the value of the services provided by the funeral industry and the integrity of its professionals. Due to the emotional and taboo nature of our business, little is known about what it is that we actually do, why we do it, and […]

These 5 Statistics Are The Secret To Keeping Your Funeral Home Alive

The funeral profession has changed a lot in the last 10-20 years… statistics show it, and funeral professionals have experienced it first-hand. Families now learn about funeral services on the internet rather than inside a funeral home, the way funeral homes need to market their value has changed in virtually every way, and this year […]

The Dummies’ Guide To Embracing Funeral Trends (& Finding Success)

Green funerals, out-of-this-world ash scattering ceremonies, celebratory events that resemble weddings more than funerals… it’s easy to see that the shape of funerals is changing into something completely different than anything we’ve known before. In fact, there are few words that we hear more in the funeral professional than “change.” The promise (or to some, […]