Funeral mementos are to funerals, what wedding favors are to weddings. Everyone likes to keep a little something in memory of the celebrations we come together to share, whether it’s to celebrate a life lost or two lives coming together. Plus, it turns out that keepsakes help us on our grief journey in feeling connected […]
The National Funeral Directors Association (NFDA) Convention is coming up in just a few short days. And we, for one, are absolutely stoked to get to Baltimore, Maryland for all the goodness that is to come. After a wild ride of a year in the funeral profession, there is much to learn and grow from. […]
If you’re a funeral professional new to the field, this blog is for you. First of all, welcome to this ever changing, wildly changing world of being a funeral professional! It’s an exciting time to join this profession. Just don’t get too comfortable, because the funeral profession you see now may not be what it […]
After the funeral service is over and years pass by, it may be hard to find ways to celebrate those we’ve lost, even though we still think about them all the time. Whether it’s a holiday, event, or just a day that makes you think of them, there’s often a desire to do something to […]
Customer service and client family support are the pillars of your funeral business. (And if you need the science and research to prove it here ya go). If you don’t already know that, this blog offers a great opportunity to learn more about what makes great customer service. Below we’re going to cover some of […]
As we’re closing out the middle of the year, it’s always time for a good check-in on how your funeral business is handling your social media marketing. It’s good to do an evaluation and find out how to start strategizing for next year as you continue to learn what works best for your unique audience, […]
When it comes to hosting events at your funeral home, it’s important not to fall into the trap of what has “always been done before”. Sure, a food drive or Christmas ornament event is beautiful and for some funeral homes, these are staple events in the community. But for many funeral homes, we are in […]
So, you’re a busy funeral professional with seemingly no time. Or… do you really have no time? Is it possible that you could, in fact, have more time for yourself, your family, your friends by getting smarter with your time management? If you want that reality, it’s yours. You might be smirking at me as […]
Nothing speaks wisdom like hard earned lessons learned. And thankfully, these 4 funeral pros have some wisdom to share on one of the biggest topics right now… creating an unforgettable family (or customer) experience. Why waste any time? Let’s dive straight into the lessons from some of our favorite funeral pros out there: Lesson […]
You’ve probably heard it before… YouTube is one of the most effective ways to grow your business, your reach, and your funeral home’s brand. Take Order of the Good Death, who started the series “Ask A Mortician” 10 years ago. She posted Episode One a decade ago (below)… … and now she has nearly 2 […]
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