When it comes to most businesses, employees will often try to meet their customer’s needs, but rarely do they get the opportunity to make an emotional connection with the people they are helping. But for employees in the funeral profession, it’s the complete opposite. Delivering an extraordinary, emotional funeral experience for families begins and ends […]
There’s a reason it seems like everyone and their dog is on Facebook: They are. More than (ready for this?) 1.5 billion people use Facebook daily. Social media is responsible for connecting people all over the world who otherwise would have no method of communication with one another, however passive that communication may seem. Utilizing […]
Our world is more connected today than we’ve ever been before, thanks to the internet and social media. In fact, there seems to be a social media app for just about everything these days that helps instantly connect us with friends and family all over the world. While just 15 years ago it may have […]
This month, the funeralOne team was in New Orleans for ICCFA 2016! Throughout the 4 days of this exciting funeral conference, some of the most innovative people in our profession gathered together to share their views on the future of funerals. Unable to make it to ICCFA 2016? You’re in luck – we’re sharing some […]
The funeral service profession is a long-standing one, replete with tradition and cultural customs—but that doesn’t mean every service your funeral home offers to the families in your community has to be the same. In fact, people are saying more and more that they hope their own funeral services and those honoring their loved ones […]
Cremation has always been the ugly duckling of the funeral profession… at least to funeral professionals. Sure, we offer the option to our families, and we happily walk them through any and all questions they may have about the process. But, at the same time, many of us still secretly curse under our breath every […]
Why do we have funerals? Whether you’re hosting a traditional service or a memorial celebration, there is some debate as to who these end-of-life events are actually for. Are they for the loved one who has passed – a glowing, celebratory tribute to the beautiful life that they lived? Or are funerals for the living […]
No one really likes awkward relationships, do they? But complicated professional relationships don’t have to remain, well… complicated. By moving beyond the confines of your comfort zone (which can be hard, I know) and learning to connect on a new level, any two parties can change their thinking, come together and form an alliance. This […]
A new year brings a new opportunity for innovation and improvement. As 2015 winds down and you look ahead to strategies and plans for 2016, ask yourself what resolutions and goals you hope to accomplish in your professional life next year. It can be easy to fall into a routine, sticking with the business strategies and practices that […]
The funeral profession is a lot like other businesses when it comes to customer service… you want to focus on helping families get the experience they want out of your services, and you ultimately want to make their lives easier. But, unlike other customer-focused professions, funeral directors have an opportunity much bigger than the potential […]
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