Funeral Website Redesign Q&A

At this year’s NFDA, there was a TON of interest about the f1Connect funeral website platform. It’s so amazing to see how many of you truly understand that your website can be your best marketing tool by attracting and serving the families of today.

Many funeral professionals like you are excited to come on board with f1Connect, but don’t know what making the switch might entail. So, what better way to answer all of your questions, than with a Q&A?

So without further ado…

Your Questions on Funeral Website Redesign…Answered:

Q: Can I keep my website address?

Answer: Yes. You’ll keep your website address and add functionality, all at the same time!

Q: Will the layout I choose for my firm remain unique, or will my local competitors be able to use the same one?

Answer: Yes, your website layout will be unique to your firm. funeralOne has many different layouts to choose from, and once you decide which one fits your firm’s needs, it will no longer be available in your market.

Q: Does f1Connect offer online obituaries?

Answer: Yes, your online obituaries will be displayed in social memorial websites. A social memorial website is dedicated page that is automatically created within your firm’s website that functions as a permanent memorial for a loved one. Memorial websites serve as a central location for family and friends to view their loved one’s obituary information, check service and event times, and celebrate the life lived by sharing memories, condolences, leaving virtual gifts, and more.

Q: Will my families have to make donations to keep their memorial websites online?

Answer: No, we have reconstructed our memorial websites’ donation model, giving you two different options to choose from. You now can choose either the donation model or the fully funded model.

Q: With funeralOne’s new Sympathy Store, will my staff have to take orders/calls/or follow up?

Answer: Not at all. funeralOne is responsible for all purchases, order tracking and customer support for your Sympathy Store. Our Sympathy Store staff is available to your website visitors 24/7, 365 days a year. Providing this convenient offering that generates revenue doesn’t get any easier!

Q: I’m not very tech-savvy; will I be able to manage my website?

Answer: Absolutely. Our f1Connect funeral website platform has a built-in, easy-to-use content management system that gives you the power to edit and manage your website in-house, regardless of technical skills.

Q: How much time do I have to spend assisting in the transfer?

Answer: Almost none. We’ll do all the heavy lifting. We have a 100% success rate in moving websites like yours in approximately 30 days.

Q: Will I lose my email, inbox contents, folders or contacts? What about my obituaries and guestbook entries?

Answer: You’ll keep all of your email and your existing contacts list. All of your obituaries and guestbook entries will also transfer over to your new website.

Q: Will I be able to customize my website?

Answer: Yes. You can easily make your own changes with the click of a button.

Q: What if I don’t want to work on my website? Can you customize my site for me?

Answer: Of course! We can help you build and modify the site your client families need.

Q: What happens to my current website?

Answer: While we’re switching you over, your existing website will remain up and live. When you have approved the new website to go live, we will then transfer your URL address and your visitors will see your new site.

As always, if you have any other questions and/or comments, please leave them in the comment area below.

Joe Joachim


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  1. philwebservices

    Wow, this is cool. It’s nice and it’s designed well. Thanks for sharing.