4 Green Funeral Trends To Tap Into At Your Funeral Home

Green funerals.  A topic gaining HUGE momentum amongst client families.  It seems like everyone is talking about mushroom burial suits and turning themselves into a tree when they die, these days. As much as the buzz means some true and real change is needed in the funeral profession, there are also challenges to doing things […]

Service Mistakes To Avoid With Your Client Families

It’s time to make a bold statement: Customer service is the #1 most important aspect of any business.  And the funeral profession is no exception. We see customer service as an art.  Something that takes years to perfect and incorporate into your entire funeral business.  And whether you’ve been in business for generations or for […]

A Tour Of 5 Of The Most Beautiful Funeral Homes & Cemeteries In the USA

Once upon a time, a funeral parlor was your living room. That was just 150 years ago. Now, funeral homes range from extensive, state-of-the-art facilities to stunningly beautiful parks to memorial temples. We’ve worked with thousands of funeral homes over the last 20 years and these are the 5 most beautiful funeral homes we’ve ever […]

This 4th Of July, Let’s Talk About Liberating The Funeral Profession

On the 4th of July we celebrate independence, freedom and liberation. This holiday is often accompanied by ribs and beers, fireworks and family gatherings. It’s not very often we think about what it took for us to gain independence as a nation. And now we have this beautiful opportunity to create a new chapter for […]

Are Baby Boomers Really Changing The Funeral Profession Forever?

The US Census tells us that by 2030, all Baby Boomers will be 65 or older. This means two things… One is that Boomers will want to be making decisions about their end-of-life wishes sooner than later. Two is that many of them will be planning and assisting with the passing of their family members, […]

Do You Have These 5 Key Elements On Your Funeral Home Website?

When it comes to your funeral home website, it can be seen in two different ways. Some see their funeral home website as a “function” of the funeral home. Like flowers on the table, or decor in the home. Others see their funeral home website as a “service” element of their funeral home. We tend […]

21 Conversation Starters To Support A Grieving Friend

Grief is a complex topic. It’s one we’re just honestly beginning to understand in our modern society. And the more we learn about and understand grief, the better we are able to support those who are going through it. I think we could all use a Grief 101 course, even if we’re not funeral directors […]

4 Epic Tools To Share (And Plan) Your End-of-Life Wishes

End-of-life wishes are never an easy conversation to navigate. However there are so many new tools, platforms and even card games (yes you read that right, keep reading to see what we mean) designed to make these conversations easier and more effective. We know striking up conversations on last wishes come with their own set […]

8 Funeral Personalization Tools Your Families Are Asking For

Personalized funeral services or celebrations of life are quickly becoming the biggest trend in funeral service.  And… they have been for about 10 years now. Unless you’ve been hiding in a cave you should know this by now! It’s so known, in fact, that 71% of families don’t want a traditional funeral, according to one […]

15 Facts About The Pet Loss Industry You Need To Know In 2022

Pet loss is an industry that deserves all deathcare workers’ attention. Why? You might ask. Not only is it an opportunity for creating another stream of revenue for your funeral business, but there’s more to the story. It seems that the opportunities to support families through the grieving of their pets is a largely untapped […]