After spending nearly a decade working with funeral directors, there is one thing I find to be the most challenging for them. Can you guess what it is? Effective communication! More specifically, communicating the value of their services to families. Of course, before we communicate with families, we’ve got to make sure we’re good in […]
We are officially one week into the back-to-school season. Now, I know what you’re thinking… “It’s been years since I had a first day of school!” But just because you may have stopped stocking up on September school supplies, or showing up for class with a fresh notebook ready to be filled, that doesn’t mean […]
For the last couple of years, the way that people look at and host events has completely turned on its head. Not too long ago, when it came to throwing a birthday party or planning a wedding, people were all about doing it bigger and better than anyone else. Who can I contact to help […]
Most people have it all wrong when it comes to what they think of funeral directors. Trust me, after 16 years in the funeral profession, we’ve pretty much heard it all… from the mundane (funeral directors are dark, gloomy, creepy) to the outrageous (they’re vampires that sleep in coffins and only come out at night). […]
I don’t know about you, but I fell off the wagon on my New Year’s Resolutions about two weeks into 2017… and I’m sure I’m not the only one. For instance, maybe you downloaded one of our top nine tools that could help bring you funeral success in the New Year, and just never got […]
There’s nothing better than living your passion… and funeral professionals are some of the most passion-fueled people we know. Who else would leave the comfiness of their bed at 4am (for the second night in the row) to run off and help a family that’s not even their own? Who else would willingly skip birthday […]
It’s gotten to the point where explaining that the funeral industry is changing has become unnecessary… Just look at everything that’s going on; the advent of social media, the rising popularity of cremation, green burials, and so on. Another thing we’re seeing shift? The way that families respond to death. According to Don Morris, M.Ed, […]
Families come to funeral directors for a number of reasons… to get advice, to find answers, to get help, and even to find comfort. But most of all, families come to funeral professionals because they are the best go-to resource there is when it comes to everything funerals. When faced with a new experience – especially […]
As a funeral director, you help families through what may be the most difficult days of their life. But in many cases, after the final service or burial, you part ways and may not see each other again unless they ask you to handle the funeral of another loved one. But while your part might […]
This past week, I had the unfortunate experience of attending the funeral of a long-time friend who passed at the way-too-early age of 26. The death was tragic and unexpected – a freak car accident that left all of his friends and family struggling to simply comprehend the fact that their loved one was gone, […]
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