What Baby Boomers Want From Funerals (And Aren’t Telling You)

Funeral professionals have relied on the same tried-and-true methods for years—bringing families into your funeral home through word-of-mouth recommendations or counting on the basic name recognition that comes with having a small, local business. And because these ways of attracting families have always worked fine in the past, you may have never really had a […]

Funeral Tips: How To Take Your Families’ Happiness To The Next Level

View image | gettyimages.com Most people ﹘ outside of funeral directors, of course ﹘ do not realize just how much arranging, set-up, care, sweat and passion goes into planning the perfect funeral service. You can’t help but put a little heart and soul into every service you plan for a family, and you truly put […]

Live From NFDA 2014: Getting To The Heart Of Customer Satisfaction

This week, the FuneralOne team is down in Nashville, Tennessee for the annual National Funeral Directors Association (NFDA) conference. While many of the leading funeral professionals from around the world will be gathering this week to share the latest and greatest industry happenings, we understand that not everyone could make it to this year’s convention. Luckily for […]

5 Funeral Service Trends You Should Ignore

  Too often we enjoy telling people what they should do with their businesses. “Chirping from the cheap seats,” as I like to call it. Instead of looking at trends to embrace, I thought I would go in another direction and talk about 5 trends in funeral service that you should look the other way […]

10 Action Statements that Will Make You Remarkably Successful in 2013

  Over the past 10 years, I’ve been fortunate enough to meet a lot of remarkably successful funeral directors and funeral home owners and how they’ve achieved success. While there’s no magic formula to success, but if you focus on committing to one (or better yet, all) of these easy, actionable statements, I can promise […]

Is Your Funeral Home In Danger of Becoming Irrelevant?

  Are you in danger of becoming irrelevant?  Sometimes it’s easy to fall down that slippery slope.  Countless funeral organizations have achieved this dubious distinction. Here are the warning signs of becoming irrelevant: Facilities are outdated and tired looking Staff are disengaged, marking time and unmotivated More time is spent whining than doing Making the […]

A Lesson on Remembrance: Are We Authentically Celebrating the Life Lived?

  Recently, in my cyberspace travels I came across the following status update which I found very interesting:   This issue of lionizing or canonizing the person who died is a very important issue facing funeral service. Our desire to provide a positive life picture of the deceased through restoration techniques and the extensive use […]

Funeral Webcasting: What’s All the Fuss About?

  When Marine Nicholas Uzenski passed away while serving in Afghanistan, his father, former Marine William Uzenski, wanted his colleagues in Afghanistan to be a part of the service somehow. So, he chose to webcast it. The result? Family and friends gathered to view the webcasted service in nearly 80 cities and 4 countries. Talk […]

Happy Holidays From funeralOne! (VIDEO CARD)

2010 has been a great year for funeralOne — all thanks to you! Our community has inspired each one of our teams to work hard, experiment, and embrace constant learning. With the holiday season in full swing, we at funeralOne wanted to say thank you and send warm wishes your way! Naturally, the best way […]

Discover the New Way of Business… with funeralOne at the NFDA in New Orleans

If there’s one thing you don’t want to miss at this years NFDA in New Orleans, it’s funeralOne at Booth #1218. You’ll discover what innovation means to your business – and how easy it is to start doing business the new way – with our innovative client-based solutions, including: – All NEW f1Connect Websites: the […]