The Pros and Cons of Millennials Taking Over The Funeral Profession

There are a lot of changes on the horizon for the funeral profession. Families as we’ve always known and served them are changing, in their values and in their funeral service requests. Cremation is rising at an even faster rate than many out there predicted. And even we, funeral service veterans, are transitioning out as […]

How To Turn Millennials Into The Best Funeral Home Employees Ever

Earlier this month, the funeralOne team was down in Nashville, Tennessee for the annual International Cemetery, Cremation and Funeral Association (ICCFA) conference! Not only is ICCFA one of our favorite events of the year because we get to meet with amazing funeral professionals from all over the world, but it also brings together some of […]

The Missing Puzzle Piece In Your Funeral Home’s Success

Have you ever noticed how today’s funeral profession has a striking similarity to jigsaw puzzles? No, we haven’t gone crazy. Just hear us out… When you are putting together a jigsaw puzzle, you’re focused on one thing and one thing only – that picture-perfect vision on the front of the box that you are working […]

How to Turn Lazy Employees into Funeral Rockstars

When it comes to most businesses, employees will often try to meet their customer’s needs, but rarely do they get the opportunity to make an emotional connection with the people they are helping. But for employees in the funeral profession, it’s the complete opposite. Delivering an extraordinary, emotional funeral experience for families begins and ends […]