The Top 3 Mistakes Families Make When Planning A Funeral

Sometimes when you work in the service industry, you have to bite your tongue when helping customers. Not because the customer is problematic or irritating (although we’ve all certainly had those days), but because “the customer is always right” … even when they’re wrong. In the funeral profession, we see this happen all the time. […]

How To Avoid The Future of Funeral Service’s Mistakes

What happens when your market changes faster than you can keep up? The most obvious answer: mistakes are bound to be made. Lot’s of them. And experts have predicted that there are plenty of mistakes that funeral service, as a whole, could make if we don’t change our ways sooner than later. What are these […]