Infographic: What Do You Do When Someone Dies?

Want to share this infographic with your families on your funeral home blog? Follow the steps below:

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Or visit this link to share it on your Facebook or Twitter page.

How To Further Guide Families During Their Time Of Need

The post-death infographic above is a great initial resource for families who are looking to be informed and educated in the hours after a loved one dies. However, your job as a funeral professional is much more than education. It’s guidance. Guiding families through this difficult process, helping them see their opportunity for celebration and remembrance, and creating the best possible customer experience… even long after they’ve walked out your door.

To help you accomplish this, here are a few additional tips for guiding families through their time of need in the most helpful way possible:

Help Families Find You

How do you get families to come to you during their time of need? By ensuring one of two things happen: they already know about your funeral home when a death occurs, or they can easily find your funeral home’s information online. Luckily, the best way to achieve both of things is through creating a great funeral home website.

A truly great funeral home website not only provides at-need families with the information that they are looking for (funeral planning resources, service options, and education about the value of a funeral service), but it should also be easy to find online. Luckily, f1Connect’s website platform is engineered for search engines, making sure that your funeral home’s website is one of the first your families find when they search on Google. Plus, it was built specifically for today’s families – ensuring that all the information they’re looking for is easily found right on your website.

Encourage Families To Celebrate Life

Many families are under the impression that a funeral is for the deceased. But, the truth is, a funeral has much more value for the living. It is a one-of-a-kind opportunity to truly celebrate a person’s life – all of the amazing memories that they made, the stories that they shared, and the wonderful life that they lived.

The best way to truly transform what your families think of a funeral is to help them personalize their service so they can celebrate their loved one. Educate them about the many personal touches that they can incorporate into the event, from music to memorial videos, that will help them tell the story of their loved one. Want to read more personalization tips that your families want from a funeral service? Check out our recent blog that shares 11 Amazing Funeral Personalization Ideas To Steal.

Share The Power Of A Memory

Just because your funeral service has come to an end, that doesn’t mean that family and friends should stop sharing memories of their loved one. After all, powerful stories and memories are what help most during the healing process. Thankfully, social memorial websites, such as those hosted through f1Connect, make it easier than ever for people to share memories before, during and after the funeral. Family and friends can light a candle in their loved one’s honor, share photos and videos from years past, and even share the memorial page on Facebook or Twitter.

Sharing a memorial page on social media is not only a great way for families to encourage friends and families to share memories of their loved one, but it’s also a useful way to bring people back to your funeral home’s website. Plus, these social pages live forever on your website, making it a permanent memorial place that families can always come back to when they want to reflect on the life of their loved one.

If you want to learn more about f1Connect’s website platform and social memorial pages, be sure to reach out to us at (800) 798-2575 ext. 5 or click here to read more about us!

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