What is the most common objection that you hear when advising families during a planning session? Maybe you have heard some of these: “The church is going* to handle everything.” “I’m not going to have a funeral because I don’t want my kids to be sad.” “Just cremate me.” “My dad did not want a […]
If you haven’t seen with your own eyes, funeral pro… the families of today are changing. And as we move forward into these changes together, it’s important to see where you stand. Do you need to refresh yourself with what families are asking for on a nation-wide level? Or are you completely up-to-date, and even […]
As a funeral home owner, your main focus is the families you serve. But at some point, you need to care for the business side of things, too. Like, what’s your plan for adding value to your business for the next 5, 10 or 20 years? Or even after you retire? (Gasp!) Paying attention to […]
Everyone is talking about the future of funerals. And whether or not we like it, it’s here. Things are changing, and they have been for over a decade. Families are looking for more options. And their needs are – for better or worse – shaping our future. So what’s changing this year? What trends are […]
Are you a funeral profession just peeking your head out of the cave for the first time since before the holiday season? Chances are, you likely just stepped out of an incredibly busy, high stress time. In fact, we already know from science that there are 10% more deaths happening around the holidays than any […]
Family satisfaction is at the heart of any successful funeral home. Happy customers = a thriving funeral business. It’s a really simple idea, and yet it can be easy to overlook the details of family satisfaction. When things get busy, things can easily go into auto pilot in the family satisfaction department. As easy it […]
Everytime the f1 team hits any industry conference or event, we ask leaders we run into the same question: Where do you see the future of funerals going in the next five to 10 years? Why do we ask this? Because we all know that we’re in the middle of a wave of change. […]
As a funeral director, there’s one word your friends and family probably hear more than anything else – BUSY. Yes, dear funeral director, busy is probably an understatement for you. So what if we offered you some tools to make your jobs EASIER? Yes, easier! This is our ultimate curated collection of our favorite funeral […]
“What would I do if I wasn’t afraid to fail?” This is the most powerful question I’ve ever asked myself on my journey of life thus far. The answers almost always bring me to a heart-thumping, breath-shortening, anxious state. But, let’s be honest, how often do we ask ourselves what we’d do if we weren’t […]
Funeral service is changing, that’s for darn sure. There is a lot of talk about this on the interwebs, but a lot of that talk says that our profession is changing because our customer is changing. This is true. But what if we showed the world that the funeral profession is changing because we WANT […]
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