Nothing speaks wisdom like hard earned lessons learned. And these 4 funeral professionals have some wisdom to share on one of the biggest topics right now… creating an unforgettable family (or customer) experience. Why waste any time? Let’s dive straight into the lessons from some of our favorite funeral professionals out there: Lesson #1: […]
“The one who plants trees,knowing that she will never sit in their shade, has at least started to understand the meaning of life.” A few weeks ago, I had the honor and privilege to interview Matthew Kochmann, the Founder and CEO of Transcend, a Death Start-Up on a mission to make becoming a tree […]
Funeral mementos are to funerals, what wedding favors are to weddings. Everyone likes to keep a little something in memory of the celebrations we come together to share, whether it’s to celebrate a life lost or two lives coming together. Plus, it turns out that keepsakes help us on our grief journey in feeling connected […]
In my own search for new and better ways to invite death into our lives and especially in conversations, I came across the death-inspired card game called Morbid Curiosity. James and Kimberley, a couple with a background in theater and grief counseling, started creating the game before Death Positivity was trendy and cool. Their approach […]
Personalized funeral services or celebrations of life are quickly becoming the biggest trend in funeral service. And… they have been for about 10 years now. Unless you’ve been hiding in a cave you should know this by now! It’s so known, in fact, that 71% of families don’t want a traditional funeral, according to one […]
Pet loss is an industry that deserves all deathcare workers’ attention. Why? You might ask. Not only is it an opportunity for creating another stream of revenue for your funeral business, but there’s more to the story. It seems that the opportunities to support families through the grieving of their pets is a largely untapped […]
When it comes to personalizing funerals, images, tribute videos, bookmarks, or maybe a balloon release might come to mind. However, the truth is that there are many ways to personalize a funeral that go beyond services or outward appearances. For me, a personalized funeral doesn’t look any certain kind of way. A personalized funeral is […]
So, you think you know what funeral directors are about? Maybe you think you know that… They wear black everyday. They deal with crying families everyday. They try to sell you coffins and urns that are way out of your price range. But, that is not the whole story. In fact, that’s not even the […]
Even in the best of times, it can be challenging to ensure every single family you serve feels as if they were able to fully honor their loved one at the end of life. During a pandemic, that flipped death care norms upside down. Circa 2020 and beyond, offering this opportunity was nearly impossible for […]
Unless you’ve been hiding under a social media rock, you’ve probably heard about Death Cafés. A Death Café is an event where people hang out and talk about death and dying, usually at a coffee shop, and usually over coffee and treats. According to the official Death Café website, the official definition is: A group […]
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