How To Connect With Families Before They Even Need A Funeral

No one gets cold-shouldered more than funeral professionals. In fact, it’s almost impressive just how good families are at ignoring the funeral profession all together… They drive past the funeral home on their way through town and look right past it. They spot one of the local funeral directors running errands and turn their head […]

How To Be The Most Unpopular Funeral Director On The Block

Most people have it all wrong when it comes to what they think of funeral directors. Trust me, after 16 years in the funeral profession, we’ve pretty much heard it all… from the mundane (funeral directors are dark, gloomy, creepy) to the outrageous (they’re vampires that sleep in coffins and only come out at night). […]

7 Reasons Why Bad Funeral Websites Should Be 1 Of The 7 Deadly Sins

There are few things in the funeral profession that are less forgivable than a bad funeral home website. Scary black fonts, cheesy funeral director photos, confusing service descriptions… they might as well be a unique form of funeral service sin that prevent even the most talented funeral professionals from gaining salvation amongst families. So today, […]

4 Ways Ignoring Your Funeral Home Facebook Page Makes You A Rookie

I know what you’re thinking… “Another article on why Facebook is important? That’s old news.” And I don’t blame you. After all, this popular social media website has been around for 13 years now, and it seems as though everyone and their dog now has a Facebook page. But the truth of the matter is, […]

How 3 Top Funeral Professionals Are Stealing From The Hotel Industry

When you think about it, the funeral profession and the hotel industry have quite a bit in common. Both are full of professionals who’ve dedicated their lives to delivering unforgettable experiences to the customers they serve. Both typically only have one event or one interaction with customers to make a lasting impression. And both have […]

How Celebration Services Are Changing What Families Think About Funerals

When it comes to funerals, celebration is the new black. But seriously… today’s changing families are beginning to throw all of the formalities of a traditional funeral aside and opt instead for a more unique, personalized and celebratory service to honor the ones that mean the most to them. But before you write this article […]

How To Turn Millennials Into The Best Funeral Home Employees Ever

Earlier this month, the funeralOne team was down in Nashville, Tennessee for the annual International Cemetery, Cremation and Funeral Association (ICCFA) conference! Not only is ICCFA one of our favorite events of the year because we get to meet with amazing funeral professionals from all over the world, but it also brings together some of […]

5 Sympathy Gifts (Other Than Flowers) That Are A Beautiful Expression of Support

It can be difficult to know what’s appropriate or meaningful when it comes to funerals, whether you’re trying to figure out what to say to someone who is grieving, what to wear when attending a memorial event, or even what to send to a family when expressing your support. For those who are lucky enough […]

5 Custom Features That Will Elevate Your Funeral Memorial Cards

As funeral professionals, we too often look past the potential value that many of our everyday products and services provide. Take funeral memorial cards, for example. These personalized, printed cards are a staple for most funeral services. They are a standard way for families to share details about their loved one’s order of service, and […]

The Missing Puzzle Piece In Your Funeral Home’s Success

Have you ever noticed how today’s funeral profession has a striking similarity to jigsaw puzzles? No, we haven’t gone crazy. Just hear us out… When you are putting together a jigsaw puzzle, you’re focused on one thing and one thing only – that picture-perfect vision on the front of the box that you are working […]