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Live From NFDA 2014: Getting To The Heart Of Customer Satisfaction

This week, the FuneralOne team is down in Nashville, Tennessee for the annual National Funeral Directors Association (NFDA) conference. While many of the leading funeral professionals from around the world will be gathering this week to share the latest and greatest industry happenings, we understand that not everyone could make it to this year’s convention. Luckily for […]
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Live From NFDA 2014: Building Your Funeral Home’s Brand

This week, the FuneralOne team is down in Nashville, Tennessee for the annual National Funeral Directors Association (NFDA) conference. While many of the leading funeral professionals from around the world will be gathering this week to share the latest and greatest industry happenings, we understand that not everyone could make it to this year’s convention. Luckily for […]
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Live From NFDA 2014: Stand Out! Differentiate or Disappear

This week, the FuneralOne team is down in Nashville, Tennessee for the annual National Funeral Directors Association (NFDA) conference. While many of the leading funeral professionals from around the world will be gathering this week to share the latest and greatest industry happenings, we understand that not everyone could make it to this year’s convention. […]
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10 People, Places And Things You Can’t Miss at NFDA 2014

Can you believe the 2014 NFDA International Convention & Expo is already here?!Last year’s convention was such a success, we’re SO ready for yet another amazing year! That’s why we’ve handpicked some of our favorite people, places and things that you won’t want to miss out on while attending NFDA in Nashville this year!Be sure […]
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The Funeral Profession: Expectations Vs. Reality

From my personal experience, I think it’s safe to say that the funeral profession is one of the most misunderstood businesses out there.It could be because of our country’s negative feelings towards death. Or, it could be because of all the horror stories we read about on the Internet of funeral homes misplacing bodies, scamming […]
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What Does Your Funeral Home Website Say About You?

Have you ever wondered what families really think when they land on your funeral home website?There’s a certain mood the colors, imagery, content, and layout your website can create for families. And if the elements of your website aren’t engaging families, then there’s a good chance they’re turning them away.Find out if your website is […]
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4 Social Memorial Websites That Went Viral (And Why)

These days, there isn’t much that you can’t do online, and grieving is no exception. In fact, more and more people every day find comfort in grieving online – whether it’s discussing their favorite memories about the loved one, visiting the loved one’s Facebook page, or posting their condolences to the family –  it’s become […]
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A Word On Putting The “Service” In Funeral Service

As an employee in the service industry (food service industry, to be exact), I make it my personal responsibility to go above and beyond for every table that walks through my restaurant’s doors.But the other day, something interesting happened to me. After greeting a table and making small talk with them, my manager took me […]
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7 Types Of Content Every Funeral Home Should Be Creating

Myth: I’m a funeral director and no one wants to read any blogs, articles or social media posts I write.Truth: You’re a funeral director and anyone who is going through one of the most difficult times in their life (the loss of a loved one) will benefit from the content you write… if you write […]
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10 Of The Most Beautiful Poems On Life And Death

I’m not ashamed to admit that I’m a huge sucker for poetry…And over the years, I’ve set aside quite a few poems and kept them in a secret folder in my desk at work. Today I want to share a few of my favorites with you that cover the most complex topics of all: life […]