We all like to think that we provide high quality, unique services for our families. But is that what someone will really experience when they walk in your door? Georganne Bender and Rich Kizer are cultural anthropologists that specialize in consumer interests. One of the many aspects of their business has been blind shopping at […]
No one needs to tell you how people can be deeply affected by the death of a loved one. Some families find it harder to navigate the process of creating a ceremony that captures the essence of the deceased’s life than others. And sometimes raw emotions can become unmanageable. We sat down with Jason Troyer, […]
In this day and age, every business has to handle online reviews. Whether they’ve helped catapult your funeral business success or have been a huge wake up call for your business, reviews have the potential to do BIG things for you. In fact, today, 80% of consumers report that they rely on online reviews to […]
Happy Thanksgiving! We hope you’re enjoying delicious food and quality time with your loved ones on this holiday. As we gather, we also remember those who have passed and are no longer gracing our family table. We found 12 heartwarming tributes to share with your friends and family this Thanksgiving to help inspire you to […]
At funeralOne, we’re on a mission to transform what the world thinks of a funeral. As a profession, our ability to engage with today’s families is directly related to how well we can adjust to changes in customer needs. In order to do this, we must revamp the way funeral services have been held for […]
Our favorite time of the year has arrived… NFDA! NFDA is almost always a very exciting and inspiring time personally and professionally. With dozens of workshops, new friends, new professional connections, and not to mention tons of free swag, how can you go wrong?! The funeralOne team has been attending NFDA for over a decade […]
Are you leaving money on the table? This is a touchy and powerful question, for two reasons. One, we know you’re not in it for the money. And two, no one likes to hear their leaving money on the table! But… it’s good to bring your awareness to the aspects of your funeral home or […]
No matter what business you’re in, or how large or small the business is, a few core business principles will always apply. Tim Bridgers’ engaging talk at ICCFA earlier this year was all about empowering employees to increase profitability through workplace satisfaction. But how do you empower your funeral home employees… the same people who […]
Planning a personalized funeral isn’t always the easiest play in the book. One of those reasons is because personalization means totally different things to both families and funeral directors alike. What makes one family’s heart sing, could be completely off base for a different one. So how do you offer services that truly resonate, while […]
Mindy Corporon’s life dramatically changed in 2014 when her father and son were murdered in a hate crime. Mindy’s life has been marked by grief, trauma, and tragedy. Rather than allowing her life experience to hinder her, Mindy has used her experience to become the founder of the Faith Always Wins Foundation. Mindy drew from […]
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