If you’re a funeral professional new to the field, this blog is for you. First of all, welcome to this ever changing, wildly changing world of being a funeral professional! It’s an exciting time to join this profession. Just don’t get too comfortable, because the funeral profession you see now may not be what it […]
Customer service and client family support are the pillars of your funeral business. (And if you need the science and research to prove it here ya go). If you don’t already know that, this blog offers a great opportunity to learn more about what makes great customer service. Below we’re going to cover some of […]
As we’re closing out the middle of the year, it’s always time for a good check-in on how your funeral business is handling your social media marketing. It’s good to do an evaluation and find out how to start strategizing for next year as you continue to learn what works best for your unique audience, […]
When it comes to hosting events at your funeral home, it’s important not to fall into the trap of what has “always been done before”. Sure, a food drive or Christmas ornament event is beautiful and for some funeral homes, these are staple events in the community. But for many funeral homes, we are in […]
So, you’re a busy funeral professional with seemingly no time. Or… do you really have no time? Is it possible that you could, in fact, have more time for yourself, your family, your friends by getting smarter with your time management? If you want that reality, it’s yours. You might be smirking at me as […]
Nothing speaks wisdom like hard earned lessons learned. And thankfully, these 4 funeral pros have some wisdom to share on one of the biggest topics right now… creating an unforgettable family (or customer) experience. Why waste any time? Let’s dive straight into the lessons from some of our favorite funeral pros out there: Lesson […]
You’ve probably heard it before… YouTube is one of the most effective ways to grow your business, your reach, and your funeral home’s brand. Take Order of the Good Death, who started the series “Ask A Mortician” 10 years ago. She posted Episode One a decade ago (below)… … and now she has nearly 2 […]
Advertising your funeral home, it turns out, is not our reader’s favorite pastime 🤓. In fact, it’s far from it. Most funeral pros feel completely clueless around funeral home advertising and marketing. So much so, that they don’t even bother with it. Thankfully, advertising your funeral home doesn’t have to involve a huge budget, expertise, […]
Recently we polled our audience on Facebook about what their least favorite funeral service jargon terms were. This question was sparked as an attempt to bring language to the shifts occurring in this profession. We saw a lot of the same answers, and it helped us to come to a conclusion… It seems as we […]
Once upon a time, a funeral parlor was your living room. That was just 150 years ago. Now, funeral homes range from extensive, state-of-the-art facilities to stunningly beautiful parks to memorial temples. We’ve worked with thousands of funeral homes over the last 20 years and these are the 5 most beautiful funeral homes we’ve ever […]
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