What Funeral Directors Can (And Should) Learn From Wedding Planners

It’s not an easy time to be a funeral director. We’ve found ourselves in a snowball effect. The consumers of today aren’t interested in a traditional funeral anymore. And unfortunately, if we aren’t leveraging the Internet to educate our value to consumers, we make it easy for them to choose a direct cremation. In turn, […]

Why Everyone’s Talking About Pet Cremation Services

If you’re in the funeral profession, it’s no secret that cremation and the lack of value of funeral services has made a pretty negative financial impact on most funeral homes. However, there is one aspect of funeral service that’s experienced quite the opposite financial impact. Can you guess which service that is? It’s the pet […]

11 Ways Your Funeral Home Scares Families Away

The other day, a good friend of mine told me to try this new restaurant in downtown Detroit that has the BEST darn Cuban sandwiches… ever. And after reading some reviews on Yelp and Google my inner foodie began to yell “YES!! A cool, new restaurant!” Excited to try this new Cuban restaurant, I gave […]

6 Lessons About Your Funeral Home Website From The World’s Most Influential Leaders

Leadership – there are many ways to define it, but one of my favorite quotes about leadership is John Maxwell’s: “A leader is one who knows the way, goes the way, and shows the way.” Great leadership is the hallmark of a successful business. And like a great leader, your funeral home’s website is the […]

ICCFA 2013: Social Media May be Meaningless

“Social media is like teenage sex… everybody wants to do it, but nobody knows how. And when it’s over, you wonder why it wasn’t better.” That’s how Ryan Thogmartin, founder of DISRUPT Media Group and Connecting Director’s, described social media during his presentation “Social Media May Be Meaningless” at ICCFA today. Ryan’s case was pretty […]

5 Steps to Finding Your Funeral Home’s Competitive Advantage

It’s a tough market out there – no one knows that better than you do. Revenues are falling because people just don’t see the value of a funeral service the way they used to. In this economy, it’s become one more expense to families can’t afford– at least that’s how it seems. A recent funeralOne […]

The 5 “Whys” For Slow Funeral Service Change

Almost every day, you can open up a magazine, read a blog or pick up a newspaper that tells you how you should change the way you run your funeral service operation. At the core of most of these “change” opinions is the Baby Boomers. The Baby Boomers have been altering the landscape that was […]

What Is Your Funeral Director Superpower?

Whether you were born into it, went to school for it, have an intense interest in death, or chose it because you didn’t know what else to do, we’re all a part of the magical land of funeral service. We’re all here for a reason. And, we all stay here because of that one passion […]

12 Ways to Create a Funeral Home Ambiance Your Families Will Fall in Love With

It’s Valentine’s Day, which means love is in the air! Speaking of valentines… could your funeral home’s interior use a little extra love this Valentine’s Day? If your funeral home has peeling wallpaper, that infamous “funeral home smell,” or looks like it was decorated circa 1920, chances are it does need a little makeover. I […]

Why You Need to Transform Your Funeral Home (Or Get Left Behind)

  78 million people in the richest, most powerful demographic in the U.S. are making their way into your client family base. And with them, they bring nearly $3.2 trillion in annual spending power. This demographic – the Baby Boomers –  have already begun to discount the value of funeral service, causing us to redefine […]