6 Things We Learned In 2017 That Will Change Funerals Forever

As 2017 has officially come to a close, there’s no better exercise than to reflect on the past twelve months — skills acquired, discoveries made, lessons learned. What has made 2017 unique? What have we gained in the previous year that we can use to make the next year even better? In that spirit, funeral […]

Your Biggest Funeral Takeaways From 2017… Do They Match Up With Others?

It’s tempting to dedicate the last few weeks of December to New Year’s Resolutions and lining up your goals for the New Year ahead. But there’s one essential step that you can’t skip out on between wrapping up 2017 and kicking off 2018 with a bang… Before you start creating your January productivity checklists and […]

How 3 Top Funeral Professionals Are Stealing From The Hotel Industry

When you think about it, the funeral profession and the hotel industry have quite a bit in common. Both are full of professionals who’ve dedicated their lives to delivering unforgettable experiences to the customers they serve. Both typically only have one event or one interaction with customers to make a lasting impression. And both have […]

Guest Post: When Will The Funeral Profession Go The Way Of Uber and Airbnb?

“In this world, nothing can be said to be certain, except death and taxes.” – Benjamin Franklin Well, Ben, I am uncertain about that these days! While death and taxes are here to stay, how we deal with those two certainties certainly has changed. No longer does it seem strange or uncomfortable to ditch the […]

8 Trends for 2017 That Funeral Pros Can’t Afford To Ignore

There’s nothing like the start of a new year to give businesses a clean slate. Along with a budget reset, the turning of the calendar page signals a time to refresh everything else, including your marketing efforts and the services you offer. It’s hard to miss the ubiquitous list articles in virtually every industry, detailing […]

The 3 Biggest Threats To The Funeral Profession… EXPOSED

If you ask funeral professionals what the biggest threat is that’s facing their profession, 9 times out of 10 you will likely get cremation as your answer. In the last few years alone, funeral directors have seen cremation rise from a second-choice funeral service option to families’ most popular pick for end-of-life services… and that […]

6 Ways To Thrive (Not Just Survive) In The Future of Funerals

What will the funeral profession look like in 10, or even 20 years? Well, that’s hard to tell… Think about 20 years ago, before the advent of the web, or Google, or cell phones. Oh, how different customer experience (and life) was then! Looking at just how much of the landscape of the funeral profession […]

How 7 Funeral Pros Are Changing What Families Think About Death

Death is not a one-size-fits-all topic… especially when it comes to today’s families. While funeral professionals of the past may have been able to rely on the idea that a funeral was a “necessary tradition,” today’s families simply don’t share those same feelings. In fact, because most generations that are taking over the funeral planning […]

Why Death and Dying Guides Are The Next Big Thing (And Why You Should Care)

It’s gotten to the point where explaining that the funeral industry is changing has become unnecessary… Just look at everything that’s going on; the advent of social media, the rising popularity of cremation, green burials, and so on. Another thing we’re seeing shift? The way that families respond to death. According to Don Morris, M.Ed, […]

Why The Next 10 Years Of Funerals Will Blow Away The Last 10

The funeral profession has gone through a lot of changes over the last 10 years. Between the rising trend of cremation, the importance of online funeral products like websites and social media pages, and even the shift in the needs of today’s families, it’s hard to believe that the next 10 years could shake up […]