I know the look really well. If you’re paying really close attention, I swear you could see the air escape from their mouths as their lips curl into a relieved smile. “I’m so glad I decided to do this” is what they normally say as they walk out of the funeral home. I’m so glad […]
This article is going to be different from the typical posts you will find here. I’m not going to discuss how to attract baby boomers, create a more meaningful funeral, why you should serve cucumber water at visitations, create memorial videos reminiscent of the Harry Potter series, or the trials and tribulations of the funeral […]
I’ve heard just about every myth and misconception about green burial that you can think of. For example, I can’t tell you how many times I’ve been asked, “Doesn’t green burial pollute the groundwater?” or, “Isn’t there some state law against that?” But our families aren’t the only ones who are sometimes in the […]
In April 2013, I joined the club that no parent ever wants to be a part of: those touched directly by pregnancy loss. At nearly seven months pregnant, my husband and I lost our first child – a daughter named Lena Grace – for reasons that, despite thorough follow-up testing, remain unknown. Three months later, […]
So which was it? Did the egg produce the first chicken or did the chicken lay the first egg? Does the service create the opportunity for a funeral business or does the funeral business create the opportunity to serve? Stop and think for just a minute. Without the ministry, community outreach and the service to […]
Many of us get up day after day and night after night to juggle the many hats which make up the work we call “funeral directing.” This line of work is very different than most and it is not often easy. It seems to me, however, that we are not limited to the hats we […]
For those who have lost family or friends during the past year, Christmas will be a time of reflection and remembrance. For those of us who have supported our families and friends during their grief and sadness, it will be a time to celebrate the resilience of the human spirit. Christmas in Australia falls during […]
I was recently at a funeral industry convention when I ran into a familiar problem: Between attending educational sessions, networking with funeral professionals and manning our booth, I had to cram in some time to recharge so I could continue working. (That meant eating.) Fortunately, there was some food available on the convention floor, but […]
When speaking with funeral home owners and directors about our social media services, the question of whether to post obituaries on the funeral home’s Facebook page often comes up. Some folks think it is counterintuitive for Facebook users to Like an obituary (this is about to change as we explain below). But others believe that […]
When a person calls your funeral home, they can’t see how much time and thought has gone into creating a comforting environment. They can’t touch all of the different products and memorial items available or experience the personal care of your staff. Their first impression is defined by one thing and one thing only—how well […]
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