“In this world, nothing can be said to be certain, except death and taxes.” – Benjamin Franklin Well, Ben, I am uncertain about that these days! While death and taxes are here to stay, how we deal with those two certainties certainly has changed. No longer does it seem strange or uncomfortable to ditch the […]
What will the funeral profession look like in 10, or even 20 years? Well, that’s hard to tell… Think about 20 years ago, before the advent of the web, or Google, or cell phones. Oh, how different customer experience (and life) was then! Looking at just how much of the landscape of the funeral profession […]
The funeral profession has gone through a lot of changes over the last 10 years. Between the rising trend of cremation, the importance of online funeral products like websites and social media pages, and even the shift in the needs of today’s families, it’s hard to believe that the next 10 years could shake up […]
Unless you grew up in the family business of funerals, you probably didn’t hear a whole lot about the funeral profession while growing up. Death is just something that people don’t talk about… whether it’s because they find it creepy, they feel uncomfortable about “the unknown” that accompanies death, or maybe because they were never […]
Recently I’ve read several articles, seen countless videos and overheard numerous conversations questioning the value of the services provided by the funeral industry and the integrity of its professionals. Due to the emotional and taboo nature of our business, little is known about what it is that we actually do, why we do it, and […]
The funeral profession has changed a lot in the last 10-20 years… statistics show it, and funeral professionals have experienced it first-hand. Families now learn about funeral services on the internet rather than inside a funeral home, the way funeral homes need to market their value has changed in virtually every way, and this year […]
Green funerals, out-of-this-world ash scattering ceremonies, celebratory events that resemble weddings more than funerals… it’s easy to see that the shape of funerals is changing into something completely different than anything we’ve known before. In fact, there are few words that we hear more in the funeral professional than “change.” The promise (or to some, […]
Firefighter, president of the universe, pizza maker, astronaut—all common answers from kids when they’re asked, “What do you want to be when you grow up?” And they’re all good ones, but we happen to think there’s another great answer missing from the list: funeral director. Okay, so we can admit that not a lot of […]
Is it finally cool to be a funeral director? In this day and age, my honest opinion, is YES. Yes it is. Why, you might ask, would a person who works in an embalming room and wears a black suit everyday be considered cool? For starters, because funeral directors aren’t in the embalming room nearly […]
As funeral service professionals, we are called upon to offer the best of ourselves during the worst times by the families that we serve… but at what cost? Over the years, the number one complaint that I have heard from funeral service professionals can be paraphrased to encompass “I love what I do and I […]
Get our latest articles delivered to your email inbox!
